Shipping policy

Shipping Policy

Last Updated: June 2026

At Shanghai Textile Traders, we are committed to providing reliable, efficient, and secure shipping services to customers worldwide. This Shipping Policy outlines important information regarding order processing, shipping methods, delivery timelines, international shipments, and customer responsibilities.

1. Worldwide Shipping

Shanghai Textile Traders proudly ships textile products to customers across the globe, including:

United Arab Emirates (UAE)
Saudi Arabia
Qatar
Oman
Bahrain
Kuwait
Turkey
China
South Korea
Europe
United Kingdom
United States
Canada
Australia
Other international destinations

Shipping availability may vary depending on local regulations and carrier services.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing time may vary during:

Public holidays
Peak sales periods
Promotional campaigns
High-volume order periods

Customers will receive order confirmation once their order has been successfully processed.

3. Shipping Time Estimates

Estimated delivery times are as follows:

Pakistan

2–5 Business Days

Gulf Countries (UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait)

5–10 Business Days

Asia (China, South Korea, Malaysia, Singapore, etc.)

7–14 Business Days

Europe & United Kingdom

7–15 Business Days

United States, Canada & Australia

7–18 Business Days

Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, carrier delays, or other unforeseen circumstances.

4. Shipping Charges

Shipping costs are calculated based on:

Destination country
Package weight and dimensions
Shipping method selected
Carrier rates

Applicable shipping charges will be displayed during checkout before payment is completed.

5. Order Tracking

Once your order has been shipped, tracking information will be provided whenever available.

Customers can use the tracking details to monitor shipment progress through the designated shipping carrier.

6. Customs, Duties & Taxes

For international orders:

Import duties
Customs fees
Value Added Tax (VAT)
Government taxes

may be charged by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping fees unless otherwise stated.

Customers are advised to check local import regulations before placing an order.

7. Shipping Delays

While we strive to ensure timely delivery, Shanghai Textile Traders cannot guarantee exact delivery dates.

Delays may occur due to:

Customs inspections
Carrier operational issues
Weather conditions
Political or governmental restrictions
Public holidays
Force majeure events

Shanghai Textile Traders shall not be held liable for delays caused by circumstances beyond our reasonable control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect or incomplete shipping details are provided:

Delivery delays may occur.
Additional shipping charges may apply.
Orders may be returned by the carrier.

Shanghai Textile Traders is not responsible for losses resulting from inaccurate shipping information provided by customers.

9. Lost or Damaged Shipments

If a shipment arrives damaged or appears lost during transit:

Customers should contact us as soon as possible.
Supporting photographs and shipment details may be required.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.